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Privacy policy

(Last updated: 2026)

This Privacy Policy is intended to inform users of the website https://label4.ai (hereinafter the “Site”) about how Label4.ai collects and processes their personal data, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (“Informatique et Libertés”).

1. Data Controller

The data controller responsible for the processing of personal data is:
Label4.ai
CX 75784 – 111 avenue Victor Hugo, 75016 Paris – France
Email: contact@label4.ai

2. Personal Data Collected

Label4.ai may collect the following categories of personal data:

2.1 Data provided directly by the user

  • First and last name

  • Job title, organisation

  • Professional email address

  • Message or information submitted through contact forms

  • Data required to request a demonstration or commercial information

2.2 Data collected automatically during navigation

  • IP address

  • Browser and device technical data

  • Pages viewed, time spent, clicks

  • Audience measurement cookies

  • Cookies strictly necessary for the functioning of the Site

No sensitive data (as defined in Article 9 GDPR) is collected.

3. Purposes of Processing

Data is collected for the following purposes:

3.1 Handling user requests

  • Responding to questions submitted via the contact form

  • Providing information about Label4.ai products and services

  • Organising demonstrations or commercial discussions

3.2 Improving the Site

  • Anonymous statistical analysis of navigation

  • Technical and ergonomic optimisation

  • Ensuring the security of the Site

3.3 B2B prospecting

  • Sending information about Label4.ai activities, innovations, or events

  • Managing commercial relationships

Prospecting targets professionals only and complies with applicable regulations (opt-out available at any time).

4. Legal Basis for Processing

In accordance with Article 6 of the GDPR, processing is based on:

Legitimate interest, for:

  • ensuring the Site’s security and proper functioning,

  • analysing its use,

  • developing Label4.ai’s B2B activity.

User consent, for:

  • the use of non-essential cookies,

  • the sending of communications where explicit consent is required.

Pre-contractual measures, for:

  • responding to a contact request or demonstration request.

5. Data Recipients

Data is intended exclusively for Label4.ai and, where applicable, for its technical service providers (hosting, analytics tools, email management), acting as processors within the meaning of the GDPR.

No data is sold, transferred, or shared with unauthorised third parties.

Transfers outside the European Union may occur only if the provider offers GDPR-compliant safeguards (Standard Contractual Clauses, adequacy decision, etc.).

6. Data Retention Period

  • Contact form / commercial requests:
    retained for 3 years after the last interaction.

  • Navigation data / analytics cookies:
    retained for up to 13 months.

  • Technical logs:
    retained for 12 months, for security purposes.

Data is then deleted or anonymised.

7. User Rights (GDPR)

In accordance with Articles 15 to 22 GDPR, users have the following rights:

✔ Right of access

Obtain a copy of their personal data.

✔ Right to rectification

Correct inaccurate or incomplete data.

✔ Right to erasure (“right to be forgotten”)

Request deletion of their data where legally permissible.

✔ Right to object

Object to the processing of their data for reasons relating to their specific situation.
Object to commercial prospecting at any time.

✔ Right to restriction

Temporarily restrict the use of their data.

✔ Right to data portability

Receive their data in a structured, machine-readable format.

To exercise any of these rights: contact@label4.ai

8. Cookies

The use of cookies is detailed in the Site’s Cookie Policy.

A dedicated module allows users to accept, refuse, or customise non-essential cookies.

9. Data Security

Label4.ai implements appropriate technical and organisational measures to protect data against:

  • loss

  • destruction

  • unauthorised access

  • disclosure or alteration

These measures include, among others:

  • secure hosting in France

  • internal access controls

  • encrypted communications (HTTPS)

  • selection and supervision of GDPR-compliant processors

10. Changes to the Policy

Label4.ai reserves the right to amend this Privacy Policy at any time.
The applicable version is the one available on the Site at the time of consultation.

11. Contact

For any questions regarding data protection:
 contact@label4.ai
 Or by post: Label4.ai – CX 75784, 111 avenue Victor Hugo, 75016 Paris – France